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Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Modern Businesses Use IT Services

How Modern Businesses Use IT Services

IT should be making your business work smarter, not harder. That’s what we want to discuss today: how IT impacts your business priorities, such as productivity, cybersecurity, and accessibility. Are you making the best choices possible, or are the options you’re selecting hindering your company’s operations?

For Productivity

Most businesses focus on productivity as a valuable metric, and a solid set of modern tools can make all the difference. For example:

Automation

There are a lot of rote tasks that take time but don’t create value for your business. Implementing automation allows you to focus less on these tasks and more on profit-generating actions. These tasks can simply run in the background rather than take up a significant part of your team’s daily work.

Collaboration

More people makes for lighter workloads, and collaboration takes this idea to the next level. When people can work together more efficiently, they can get more work done. Microsoft and Google have both built productivity suites to help your team accomplish more.

Data Management and Analytics

Put your data to work with tools that help you manage and analyze it. Modern tools can help you collect and process this data so you can see patterns that could lead to greater profits and interesting opportunities.

For Cybersecurity

Look, we know we harp on and on about cybersecurity, but it’s important, and it’s not going anywhere. Here are some ways modern tools can help make cybersecurity easier:

Advanced Threat Protection

ATP involves solutions like antivirus, firewalls, and threat-detection systems. In other words, it aims to prevent and eliminate most threats you are likely to encounter. Your team will therefore encounter them less often, making for a safer work environment for all.

Data Encryption

Data is often targeted by hackers because of the value it holds, so you can make it less likely this data is stolen through the use of encryption. Encryption means that only employees with the appropriate credentials can access it. It’s a type of damage control measure on the off chance you can’t prevent a data breach entirely, affording you time and resources to resolve the issue before it spirals out of control.

Employee Training and Awareness

You can protect all you want from cyberthreats, but if your employees aren’t trained and on board, your business will continue to be at risk. Hackers know they can target the unpredictable human elements of your business, so you can counter their attacks by investing in awareness training. Simulate attacks and educate your team on why it’s so important they get this part of the job right—after all, the business’ future might depend on it.

For Accessibility

Modern business solutions have allowed employees to take business out of the office and on the road, wherever they happen to be. Here are some of the solutions out there that can enhance accessibility:

Cloud

With the cloud, you can make just about any software delivery easier and more efficient. Basically, you rent computing hardware that someone else maintains for you, then you host applications and other critical software on that hardware. Since it’s so much more affordable than investing in your own, all things considered (maintenance, upkeep, implementation, etc), it’s a great option for a business with limited resources—particularly for those with a remote workforce.

Virtual Private Networks

On the topic of remote work, a VPN can secure your company’s resources through the use of an encrypted tunnel. You can leverage any network connection, even the unsecured ones, safely and securely with a VPN, as it protects any data that travels to and from your device. This isn’t your average VPN, though; we’re talking a business-grade one, and you’ll want to invest in this, especially if you have employees working out of the office on a regular basis.

Remote Troubleshooting

IT is known for causing problems, especially as business has grown more reliant on it. That’s why you need options to resolve problems, both remote and in-person. As far as remote troubleshooting goes, there are plenty of options from outsourced providers (like Voyage Technology, for example) to help you feel like IT support is right there in the room with you, solving issues even without being physically present.

We Can Help!

Don’t let IT hold your business back from greatness. Call us today at 800.618.9844 to learn how you can enhance operations and push your business forward.

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